Remote Software Operations Manager

Anywhere | Full-time | Allows remote


Scopic is seeking a skilled Remote Software Operations Manager to join our team of 250+ professionals in over 40 countries. We are looking for a proactive, data-driven professional we can trust with the rigorous task of ensuring our projects are running as effectively and efficiently as possible. This is a full-time, home-based position.



The Operations Manager will work in a team of operations managers to provide oversight and guidance to project managers, prevent and resolve complex situations and client escalations, collaborate with all departments to ensure seamless coordination, and ultimately contribute to the strategic development of the company’s day-to-day operations. This is an ideal position for motivated individuals looking for a diverse, fast-paced, fully remote environment.



  • Overview, support and monitor current and newly onboarded client projects 
  • Monitor and guide Project Managers and their active projects to identify and prevent risks, ensure effective implementation and timely delivery within project budgets 
  • Work with resource management to optimize project personnel assignments 
  • Address concernsescalations, and client expectations 
  • Manage subsequent disputes as needed 
  • Interview, hire, train, manage, mentor, and evaluate project managers 
  • Perform day to day tasking and management of assistant operations managers 
  • Support PMs in liaising on client contracts, including management of rate increases 
  • Liaise with Accounting/Finance to assess and improve project profitability 
  • Work with HR on performance reviews and associated operational actions 
  • Suggest and implement SDLC and other process improvements 
  • Createdefine, improve and enforce company policies
  • Work effectively with the Engineering Department and other technical personnel to troubleshoot technical challenges and enhance technical workflows 
  • Ensuring interdepartmental collaboration  
  • Report to supervisors and higher management


Successful candidates will be:

  • Skilled in the English language
  • Comfortable with self-organization, prioritization, and multi-tasking in a dynamic environment
  • Independently motivated self-starters with strong work ethic
  • Industrious and energetic
  • Detail-oriented but still able to see the big picture
  • Diplomatic but able to provide direct feedback when it is needed
  • Receptive to constructive feedback and interested in growth and self-improvement
  • Able to manage stress with a positive attitude, even in challenging situations
  • Perceptive and understanding, able to communicate clearly and professionally
  • Highly adept at detecting and preventing risks and solving problems
  • Flexible with different task assignments


The right candidate will work with a team of skilled professionals from around the world to keep the company running smoothly and efficiently.


Required Qualifications:

  • Bachelor’s degree in a business or technical field, Master’s degree preferred
  • 3+ years of experience in full-cycle software project management
  • Strong knowledge of the SDLC and how software applications are created
  • Familiarity with creating specs and wireframes for software projects
  • Excellent English communication skills, both verbal and written
  • Demonstrated leadership skills and the aptitude to learn new skills quickly
  • Demonstrated risk and client management expertise
  • Excellent computer skills and proficiency in Microsoft Office
  • Basic technical knowledge and/or experience in the IT industry
  • Current residence in a European or American time zone (GMT+3–GMT-7)
  • PMP, PRINCE2, and SCRUM certifications are a bonus


Why Work with Scopic Software?

  • Flexible working hours, set your own schedule
  • Freedom to travel and work from anywhere in the world
  • Ability to work wherever you are most comfortable (home, office, park, café, etc.)
  • Reliable, consistent workload
  • Flexible payment options in $US – salaried and hourly positions available
  • Annual pay increases for good performance
  • Paid training and other professional growth opportunities
  • International travel opportunities (not required)
  • Interesting, challenging projects using the latest technologies


Salary: Negotiable depending on skills and experience. Hourly and salary positions available. Employees are paid monthly via wire transfer.